HEY YOU DIDN'T ANSWER MY QUESTION?
No worries, just email us at email@example.com and you will get an answer as soon as we can!
Can I lay-by an item, or hold an item for a period of time before payment?
Sure, though this is only something that is done in store. So call or drop on in to discuss.
Can I pay by Cheque or Direct Deposit?
Sure! Just select quote when you’re in cart. In the options section tell us how you would like to pay and a Danny’s staff member will be in contact.
How long does it take to confirm my payment?
This depends on how you have paid. Credit card payment is instant, other methods may take up to 72 hours. If you need it in a hurry, call 1300 855 310 and we can try our best to speed everything up.
I am having problems paying via my Credit Card?
Please confirm all the details you have entered are correct and your card is valid.
What do you do with my credit card details?
We do not store any records. They are deleted instantly the moment payment has been processed.
Is GST included in the item price or is it added at checkout?
All of our products are GST inclusive.
Is your site secure for Credit Card purchases?
Yes it is. We employ the best technology and software including secure encryptions to ensure your shopping experience is a safe one.
What Credit Cards do you accept?
We accept MasterCard and Visa.
When will my credit card be charged?
Your Credit Card will usually be charged within 24 hours of submitting your order.
Our dedicated team specialises in research and development of all of our products. Danny’s aim is to use every advancement in manufacturing and design to develop products of the highest quality at the competitiveprices. Our 3 stage quality control system allows us to assure you that when you buy from Danny’s, you always get the best.
SUPPLY, ASSEMBLY, AND INSTALLATION
Working with Danny’s dedicated team, means you can rest easy. Danny’s has huge warehouses around Australia with install teams ready to deliver and assemble your furniture. Danny’s will do it all. It also has an after hours service if you require it.
PRICE BEAT GUARANTEE
What items does the 10% reduction apply to?
Our guarantee applies to all identical or similar products and services that are:
- Stocked at Danny’s Desks and Chairs
- In stock at our competitors and
- Not excluded from the PBG (see below)
What is excluded from the Price Beat Guarantee?
- Cashback and coupon offers (i.e. supplier cashback or reduced price available via paper coupon or electronic codeword)
- Stock liquidations (i.e. competitor clearance products or goods sold by a business placed into receivership)
- If the price beat guarantee causes an unreasonable loss
Please note it is at the discretion of Dannys Desks and Chairs management what is deemed same or similar products
TRIAL A CHAIR?
You want a chair but want to see how it feels after a full day of work. Just trial one!
Its a great way of getting the right chair for the right job!
Do you offer trials in my area? Highly likely. But there are a few areas that we cant offer all trials, so it it is worth checking.
How long does the trail last? 14 days
How much does it cost? It is totally free! However we do require to hold the cost of your chair whilst it is on trial. This is 100% refundable upon the return of the chair.
How many chairs can I trial at once? For residential addresses we allow One at a time. For commercial addresses, up to Five.
*please note that the chairs must be returned in a new condition. Dannys Desks retains the right to withhold the cost of chair if the chair is returned damaged.
For me details call 1300 855 310
Or for a booking please use this form CLICK HERE
What does your Warranty cover?
At Danny’s we take pride in our warranties. Our aim is to have you in a chair or at a desk working soundly for the entire life of the product. So if there are any issues with any of our products that affects its ability to do its job We’ll Fix It.
We Fix It Ourselves!
The most important thing is to get you back up and running! So if on the rare occasion something does go wrong we will send our own dedicated ‘fix it’ team out to you to get this sorted. There are times and locations where this service isn’t available. So please call us to check 1300 855 310
For a more detailed overview CLICK HERE or contact firstname.lastname@example.org
WHAT ARE YOUR DELIVERY RATES?
We offer a range of delivery options, all of which are calculated automatically once you have placed your details in the shopping cart. We have storage facilities in Sunshine Coast, Gold Coast, Brisbane, Sydney, Melbourne and Perth. If freight is not calculated for your area, please don’t hesitate to request a quote from us – 1300 855 310.
*please note Free Delivery is for flat pack goods only.
*Metro Areas – Brisbane, Sydney, Melbourne, Adelaide or Canberra
WHAT IS YOUR RETURN POLICY?
Need a chair but can’t make it to a showroom to try one out?
Not to worry! We have a flexible return policy on all our office chairs. If you’re not happy with the purchase, simply return it within 10 days of receiving the items. No questions asked, no cost to you! 100% full refund. (excluding freight)
Please note, this is for 1 chair at a time.
<strong.Desking, Storage and Everything Else
At Danny’s Desks and Chairs, our policy is simple. If you are not 100% satisfied with your purchase, we will refund you in full, including shipping both ways on all single desk purchases.
Though the following criteria must be met
A full refunded cannot be provided if:
1) Product has been assembled.
2) Original packaging has been discarded.
3) Item is returned damaged.
If one of the above occurs, a restocking fee of 30% plus the return postage will be charged and deducted off the refund total.
*management reserves the right to refuse refunds.