No worries, just email us at firstname.lastname@example.org and we’ll get to you as soon as we can!
Can I lay-by an item, or hold an item for a period of time before payment?
Sure, though this is only something that is done in store. So call or drop on in to discuss.
Can I pay by Cheque or Direct Deposit?
Sure! Once you proceed to checkout, select “Request a Quote” from the payment menu. In the Order Notes text box, please tell us your preferred payment method and a Danny’s staff member will be in contact.
How long does it take to confirm my payment?
This depends on how you have paid. Credit card payment is instant, other methods may take up to 72 hours. If you need it in a hurry, call 1300 855 310 and we can try our best to speed everything up.
I am having problems paying via my Credit Card?
Please confirm all the details you have entered are correct and your card is valid.
What do you do with my credit card details?
We do not store any records. They are deleted instantly the moment payment has been processed.
Is GST included in the item price or is it added at checkout?
All of our products are GST inclusive.
Is your site secure for Credit Card purchases?
Yes it is. We employ the best technology and software including secure encryptions to ensure your shopping experience is a safe one.
What Credit Cards do you accept?
We accept MasterCard and Visa.
When will my credit card be charged?
Your Credit Card will usually be charged within 24 hours of submitting your order.
Our dedicated team specialises in research and development of all of our products. Danny’s aim is to use every advancement in manufacturing and design to develop products of the highest quality at the competitiveprices. Our 3 stage quality control system allows us to assure you that when you buy from Danny’s, you always get the best.
Working with Danny’s dedicated team, means you can rest easy. Danny’s has huge warehouses around Australia with install teams ready to deliver and assemble your furniture. Danny’s will do it all. It also has an after hours service if you require it.
Our guarantee applies to all identical or similar products and services that are:
Our price beat guarantee is based on the full value of your order, including freight.
Supply Nation certifies Aboriginal and Torres Strait Islander businesses as being genuinely Indigenous by establishing that they are at least 51% owned, managed, and controlled by Indigenous Australians.
This certification promotes and encourages supplier diversity, ensuring that you are supporting Indigenous Australian businesses.
Do you want to see how your favourite Danny’s chair feels after a full day of work? Just trial one!
It’s a great way of getting the right chair for the right job!
Do you offer trials in my area? Highly likely, but there are a few areas that we cant offer trials. Feel free to give us a call at 1300 855 310 to discuss your options for your chair trial.
How long does the trial last? 7 days
How much does it cost? We will hold the cost of your chair during the trial period. This is obligation-free and 100% refundable upon the return of the chair!
How many chairs can I trial at once? For residential addresses we allow a single trial. For commercial addresses, up to five.
*please note that the chairs must be returned in a new condition. Dannys Desks retains the right to with hold the cost of chair if the chair is returned damaged.
For more details call 1300 855 310
To book a trial chair, CLICK HERE
At Danny’s we take pride in our warranties. Our aim is to have you in a chair or at a desk working soundly for the entire life of the product. If you have issues with any of our products that affects its ability to do its job, we’ll fix it.
The most important thing is to get you back up and running! If on the rare occasion something does go wrong we will have our own dedicated ‘fix it’ team on the job. Just bring your product back to your nearest store and where possible we will fix it on the spot.
It is always helpful to call ahead and make sure we have any components that you may need in stock.
There are times and locations where this service isn’t available. So please call us to check 1300 855 310
For a more detailed overview CLICK HERE or contact email@example.com
Here at Danny’s we only use the best freight forwarding/ logistics specialists! Sadly, from time-to-time mistakes happen.
To protect your products we have introduced
a Shipping Insurance option at cart.
This guarantees you a priority replacement of missing/damaged items if any issues arise in transit, ensuring you have peace of mind.
We offer a range of delivery options, all of which are calculated automatically once you have placed your details in the shopping cart. We have storage facilities in Sunshine Coast, Gold Coast, Brisbane, Sydney, Melbourne and Perth. If freight is not calculated for your area, please don’t hesitate to request a quote from us – 1300 855 310.
*Free Delivery is for flat pack goods only.
*Metro Areas are Brisbane, Sydney, Melbourne or Perth.
* Free Delivery only applies to orders greater then $200.
* An additional fee may apply to deliveries above ground floor.
If you would prefer not to use your details, you dont have to! We just ask that you make sure you keep your reciept in the unlikely event of a warranty claim.
Need a chair but can’t make it to a showroom to try one out?
Not to worry! We have a flexible return policy on all our office chairs. If you’re not happy with the purchase, simply return it within 7 days of receiving the items. No questions asked, no cost to you! 100% full refund. (excluding freight)
Please note, this is for 1 chair at a time.
Desking, Storage and Everything Else
At Danny’s Desks and Chairs, our policy is simple. If you are not 100% satisfied with your purchase, we will refund you in full, including shipping both ways on all single desk purchases.
Though the following criteria must be met
A full refunded cannot be provided if:
1) Product has been assembled.
2) Original packaging has been discarded.
3) Item is returned damaged.
If one of the above occurs, a restocking fee of 30% plus the return postage will be charged and deducted off the refund total.
*management reserves the right to refuse refunds