At Danny’s Desks and Chairs, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we manage your personal data, safeguard your information, and utilize cookies and tracking technologies across our website (dannysdesks.com.au).
Compliance with Privacy Laws
We are bound by and comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
Collection of Personal Information
We collect personal information that is reasonably necessary to conduct our business as an online provider of commercial furniture and office fit-out solutions.
Information You Provide Directly: Name, delivery address, billing address, phone number, email address, custom quote request details, and postcodes entered for delivery estimates.
Information Collected Automatically: Technical and interaction data automatically logged using cookies, pixel tags, and container tools. This includes your IP address, browser type, device info, referrer domain, page interaction paths, heatmaps, and cart contents.
Cookies & Tracking Technologies
Our website uses first-party and third-party cookies to provide functional shopping features, analyze site performance, and deliver targeted advertising.
Essential & Functional Cookies:
WooCommerce Session: Maintains your shopping cart contents and user session as you navigate the store.
Location Preference: Stores your entered 4-digit postcode to calculate freight rates, delivery options, and click-and-collect locations across our checkout pages.
Sourcebuster Attribution: First-party cookies that track traffic origins, campaigns, and referral pathways for order attribution.
Analytics & Performance Cookies:
Google Analytics 4: Tracks overall website traffic, user interactions, page views, and device demographics to help us improve site performance.
Microsoft Clarity: We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first- and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity.
Marketing & Advertising Cookies:
Meta (Facebook) Pixel: Tracks website events (such as product views, cart additions, initiated checkouts, quote submissions, and completed purchases) to measure ad conversion performance, build custom audiences, and serve retargeted advertising.
Google Ads & Conversion Linker: Measures ad conversions and attributes quote requests and sales to relevant Google Search and Display campaigns.
Use and Disclosure of Personal Information
We use and disclose your personal information to fulfill orders, process quote requests, manage localized delivery, improve website layout, and deliver targeted promotions.
We do not sell your personal information. Data is only shared with third-party partners (such as freight carriers, payment gateways, and technology services like Google, Meta, and Microsoft) to the extent necessary to perform site services and marketing activities.
Data Security & Payment Details
We implement administrative and technical security measures—including SSL encryption, secure servers, and firewalls—to protect your data from unauthorized access, loss, or misuse.
Financial Information & Saved Payment Methods: We do not store raw credit card numbers, CVVs, or full financial details on our servers. All online card transactions are processed through eWAY, a certified Level 1 PCI DSS compliant payment gateway.
Tokenized Card Storage: If you choose to opt-in and save your credit card for faster future checkouts, your card details are encrypted and vaulted directly within eWAY’s secure payment infrastructure. Danny’s Desks only stores a secure reference token generated by eWAY, ensuring your actual card information never resides on or touches our website database.
Your Choices & Opt-Out Options
You can manage or disable tracking technologies through the following methods:
Browser Settings: Adjust your browser settings to reject or delete cookies. Note that disabling functional cookies (such as cart or postcode cookies) may impact checkout availability.
Meta Ad Preferences: Opt out of Meta personalized ads via your Facebook account settings.
Google Analytics: Install the Google Analytics Opt-out Browser Add-on to prevent data collection across sites.
Microsoft Clarity: Review how Microsoft handles user data in the Microsoft Privacy Statement.
Access, Correction, and Contact Info
Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you or request corrections if it is inaccurate.
To exercise your privacy rights or lodge an inquiry, please contact our Privacy Officer:
Danny’s Desks and Chairs
Email: deals@dannysdesks.com
Postal Address: 2/21 Endeavour Drive, Kunda Park, QLD, 4556
